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Patients and Visitors
A Level III Trauma Center
Emergency Services at Mercy Medical Center Mt. Shasta

Our Emergency Department/Level III Trauma Center is staffed by Board Certified physicians and a specially trained staff.  Through their skill and training, patients are treated efficiently, thoroughly and with care.  As a designated Level III Trauma Center, our Emergency Team is specially trained and experienced in treating your unexpected medical needs.

For those emergencies requiring a highly advanced level of specialization, our air amubulance service quickly transports the patient from our heliport to tertiary medical centers for care.

Count on us!  We're here every minute of every day for emergencies ranging from bumps and bruises to extremely serious medical conditions or injuries.

As a member of Catholic Healthcare West (CHW), we are closely tied to a wide continuum of care, Mercy Medical Center Mt. Shasta is a "sister" facility to Mercy Medical Center Redding and St. Elizabeth Community Hospital in Red Bluff. 


PHI Air Medical Ambulance 

For emergencies that require a higher level of care, this service is available to quickly airlift the patient to our hospital or a more specialized medical center.

Phone 800.500.1260